In IG offices across the government, artificial intelligence is growing in popularity. Chris Chilbert, chief information officer of the Department of Health and Human Services OIG, says that development of AI will help to solve problems at agencies, if the right problems can be identified.
“We make assumptions. That’s one of the things that I think is a weakness when people try to start something up. They start something and just want to see what happens. We try to find a problem up front and we want to solve that problem and is it going to continue to provide value?” We’re continuously coming up with new ideas. Folks across the country that are in the field, they always have new ideas. If it’s something we think we can test, we’ll test it.”