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The United States Postal Service (USPS) plans to hire 100,000 new employees by the end of this calendar year. Postmaster General Louis DeJoy also hopes to reduce the high turnover rates in the department.

  • Danny Werfel, managing director and partner at Boston Consulting Group, former controller at the Office of Management and Budget and former acting commissioner of the Internal Revenue Service, said USPS is in this situation because of the labor shortage in the broader U.S. economy as well as private sector competition.
  • Werfel acknowledged the pandemic did have a particularly high impact on postal workers, which is also a relevant factor.
  • Werfel said he thinks the hiring goal is attainable and said USPS leadership should leverage the high flexibility it offers employees.
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