Sheena Burrell, IT business manager in the Office of the CIO at NASA discusses how Technology Business Management is helping to support the agency’s missions, and how it could improve IT across the federal landscape.
Technology Business Management is quickly becoming a key part of information technology administration in the government. The President’s Management Agenda prioritizes creating a federal TBM framework, but some agencies are already getting a head start. Sheena Burrell, IT business manager in the Office of the CIO at NASA says that TBM is helping to support the agency’s important missions. “For us at NASA, we have a lot of mission directorates. We have human exploration, operations, science, things like that. It is really those communities that we need to work with,” Burrell said. “For other organizations, it is probably their business communities. For example, if it was the Social Security Administration, it would be their disability organization or retirement organization, because they need to understand where they are spending their money and what’s the value of it for them.” Burrell believes that itemizing technology costs and keeping track of IT resources is the best way to see what and what isn’t working for the agency. “Having the stakeholders buy into it and seeing the value of IT cost accounting and reporting, in order for them to have more money for innovative things in their mission. Moving something to the cloud, well that’s great, but if your business partners don’t see the value in that, then everything kind of breaks down,” Burrell told Government Matters.