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ServiceNow

ServiceNow exec says agencies need guidance from Office of Management and Budget on digitized processes

The clock is ticking on guidance for agencies for the 21st Century Integrated Digital Experience Act (IDEA), signed into law in December 2018, which aims to improve the digital experience for government customers. The Office of Management and Budget (OMB) is months to years behind on deadlines the IDEA required. Jonathan Alboum, Federal Chief Technology […]

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New unemployment insurance systems should fit within existing technologies, says ServiceNow exec

The latest coronavirus relief bill includes $2 billion for the Department of Labor to transform unemployment insurance systems at the state level. Labor Secretary Marty Walsh says the department needs to bring its unemployment system into the 21st century. Former Agriculture Department Chief Information Officer Jonathan Alboum said the department should make technologies available that […]

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Taking a “whole of government” approach to vaccine distribution

Jonathan Alboum, Federal Chief Technology Officer at ServiceNow, discusses the Biden administration’s approach to vaccine distribution and opportunities for digital transformation in the COVID-19 response

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CyberNation: Secure Mobile Workforce

Watch on Wednesday, June 30th at 8:30 p.m. and 11:30 p.m. on WJLA 24/7 News
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