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Powering PMA Goals: Customer Experience
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Employees at the Department of Veterans Affairs (VA) have about a week to get vaccinated before disciplinary actions begin. The VA issued its own vaccine mandate months in advance of the federal requirement. The Nov. 22 deadline for federal employees to be fully vaccinated is fast approaching. Jonathan Alboum, former chief information officer of the […]
The Technology Modernization Fund (TMF), a government funding vehicle, has an extra $1 billion from the COVID stimulus package to support agency IT upgrades, but the White House still wants to add another $500 million to the fund. Jonathan Alboum, federal chief technology officer at ServiceNow and former chief information officer at the Agriculture Department, […]
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The clock is ticking on guidance for agencies for the 21st Century Integrated Digital Experience Act (IDEA), signed into law in December 2018, which aims to improve the digital experience for government customers. The Office of Management and Budget (OMB) is months to years behind on deadlines the IDEA required. Jonathan Alboum, Federal Chief Technology […]
