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Robert Shea

OMB updates A-11 to improve customer experience

Robert Shea, principal at Grant Thornton Public Sector, discusses OMB guidance on quantifying customer experience, and the benefits it could have.

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GEAR Center Challenge now open for submissions

Robert Shea, principal at Grant Thornton Public Sector, discusses OMB’s GEAR Center Challenge, and what the center could look like when stood up.

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Challenges in finding ideal candidates for government vacancies

Robert Shea, principal at Grant Thornton Public Sector, discusses the “pipeline problem” in appointing people to top roles in the federal government, and details what’s new in the OPM/GSA reorganization.

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Foundations for Evidence-Based Policymaking Act signed into law

Robert Shea, principal at Grant Thornton Public Sector, discusses why the latest piece of open data legislation was a long time coming and the important changes it makes.

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OPM encourages continued implementation of WH workforce priorities

Robert Shea, principal at Grant Thornton Public Sector, examines the Office of Personnel Management’s new policy for implementing the workforce executive orders, and what the new Democratic House majority means […]

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House Republicans propose bill to give White House authority for fed reorg

Robert Shea, principal at Grant Thornton Public Sector, discusses congressional efforts to support, or possibly impede, the Trump administration’s reorganization plan.

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Next steps for implementation of agency reorganization

Robert Shea, principal at Grant Thornton Public Sector, discusses what needs to happen before the White House’s reorganization proposal can go through, and where the plan should start.

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Tech Leadership Series – Customer Experience

Watch this program on Tuesday, August 6 at 8:30pm and 11:30pm on WJLA 24/7 News. Presented by EY and ServiceNow.
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