Sign up for the Government Matters Daily Program Guide
Text GOVMATTERS to 22828 or fill in your email:
Meroe Park, executive vice president of the Partnership for Public Service, and Kathy Conrad, director of digital government at Accenture Federal Services, discuss findings about the state of customer experience in government, and how agencies can improve CX across their enterprise.
Meroe Park, executive vice president of the Partnership for Public Service, and Zac Trojak, public sector principal at Medallia, discuss why agencies should look at improving experience for both their internal and external customers.
Margot Conrad, director of federal workforce programs at the Partnership for Public Service, discusses cyber reskilling initiatives within the government and the Partnership’s recruitment efforts.