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Partnership for Public Service

Creating a better customer experience in the federal government

About a year ago, the president issued an executive order calling on agencies to make changes to improve the customer experience for citizens. The Partnership for Public Service spoke to customer experience leaders across the federal government to find out what’s working and what needs to be improved. Read the report here. The executive order […]


Federal government facing leadership challenges

The Partnership for Public Service is a non-profit dedicated to strengthening the federal government by developing effective leaders and recognizing excellence in the federal workforce.


Service to America Medals honor extraordinary federal employees

The Samuel J. Heyman Service to America Medals, or Sammies, have been dubbed the “Oscars of government service.” The Partnership for Public Service gives out the awards annually to extraordinary federal employees who have made the country better, safer and stronger. With public trust in government low and on the decline, the Partnership has found […]


Prioritize equity to improve government service experiences, Partnership for Public Service recommends

According to the Pew Research Center, public trust in government is near historic lows, with only about a quarter of Americans saying they can trust the government to do the right thing at least most of the time. The Partnership for Public Service has put out a report with recommendations on how agencies can improve […]


Science and technology training for defense workforce needs improvement, says governance advisor

The Director of the Defense Innovation Unit Michael Brown says the Pentagon’s efforts to recruit science and technology talent are currently insufficient. The Defense Department needs to do a better job of recruiting, developing and retaining talent to create a more blended workforce. Loren DeJonge Schulman, vice president for research and evaluation at the Partnership […]


Sammies awards recognize excellence in public service on 20th anniversary

The Partnership for Public Service has announced the winners of this year’s Samuel J. Heyman Service to America Medals (Sammies). The program celebrates the hard work of federal employees who have benefitted the health, safety and prosperity of the United States. Max Stier, president and chief executive officer of the Partnership for Public Service, said […]


Government shutdowns hurt everyone, Partnership for Public Service president says

On top of the Covid-19 pandemic, ongoing economic recovery and natural disasters, the federal government almost faced another government shutdown. The threat of a shutdown makes government unnecessarily difficult, according to Max Stier, president and CEO of the Partnership for Public Service. Stier said government shutdowns hurt everyone by distracting civil servants from critical issues, […]


Government must reduce number of Senate-confirmed positions, says Partnership for Public Service head

At his 200th day in office, President Biden has 389 nominations that require Senate confirmation. That still leaves a number of important positions, including director for the Office of Management and Budget, vacant. Max Stier, president and chief executive officer of the Partnership for Public Service, said the United States must aggressively reduce the number […]

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