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Tech Leadership Series: Customer Experience
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Watch on-demand now presented by Medallia & ServiceNow
Lee Becker, Solutions Principal at Medallia, discusses how government agencies can focus on customer experience to prepare for a second wave of the coronavirus
Meroe Park, executive vice president of the Partnership for Public Service, and Zac Trojak, public sector principal at Medallia, discuss why agencies should look at improving experience for both their internal and external customers.
