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Medallia

Reviewing agency procedures post-coronavirus

Lee Becker, Solutions Principal at Medallia, discusses how government agencies can focus on customer experience to prepare for a second wave of the coronavirus

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Strategies for improving customer experience at federal agencies

Meroe Park, executive vice president of the Partnership for Public Service, and Zac Trojak, public sector principal at Medallia, discuss why agencies should look at improving experience for both their internal and external customers.

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Sponsored

Agency in Motion: Space Force

Watch on Thursday, February 4th at 8:30 p.m. and 11:30 p.m. on WJLA 24/7 News
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