Covid-19 vaccination rates for employees at the Department of Veterans Affairs (VA) are up 3%. That uptick comes after the VA extended its vaccine mandate to cover nearly all public-facing employees. Lee Becker, solutions principal at Medallia and former chief of staff at the Veterans Experience Office, said it is essential for leaders in government […]
Watch on-demand now presented by Maximus Federal & Medallia
Watch on-demand now presented by Medallia & Blue Prism
Watch on-demand now presented by Deloitte & Medallia
Watch on-demand now presented by Medallia & ServiceNow
Lee Becker, Solutions Principal at Medallia, discusses how government agencies can focus on customer experience to prepare for a second wave of the coronavirus
Meroe Park, executive vice president of the Partnership for Public Service, and Zac Trojak, public sector principal at Medallia, discuss why agencies should look at improving experience for both their internal and external customers.
