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Mallory Barg Bulman

Government Matters with Bulman and Conrad

White House lays groundwork for customer service improvements

Mallory Barg Bulman, VP of Research & Evaluation at the Partnership for Public Service and Kathy Conrad, director of Digital Government at Accenture Federal Services, discuss the new customer experience guidance released by the White House, and how agency reporting methods will have to change.

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IRS develops new information sharing model

Mallory Barg Bulman, VP of research & evaluation at the Partnership for Public Service, details the IRS’s new way of delivering guidance to taxpayers, and how it will prevent misinformation from call centers.

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Modernizing federal hiring & workforce management

As talk of modernization sweeps Washington, one of the often-mentioned items is workforce management. While prior attempts to improve talent acquisition have failed, the White House’s agency reorganization initiatives have renewed hope that the reforms will be completed soon.   “Civil Service reform sounds a bit wonky, but it is something that is fundamentally needed […]

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Lessons learned from the 2017 ‘Best Places to Work’ data

Mallory Barg Bulman, vice president of research & evaluation at the Partnership for Public Service, discusses the key takeaways from the 2017 Best Places to Work report.

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Government Matters with Mallory Barg Bulman

Practices for improving customer experience in government

Mallory Barg Bulman, vice president of research and evaluation at the Partnership for Public Service, discusses the federal government’s struggles in customer experience and highlights strategies that could raise the bar.

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Government Matters (Full Show) – October 12, 2017

Brig. Gen. Gregory Touhill (USAF, ret.), president of Cyxtera Federal Group, discusses cyber information sharing between industry and government. Mallory Barg Bulman, vice president of research and evaluation at the Partnership for Public Service, discusses the federal government’s struggles in customer experience and highlights strategies that could raise the bar. Don Upson, founder and president […]

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The Trump administration’s first 200 days

According to data from the Partnership for Public Service, President Trump is significantly behind his two nearest predecessors (Presidents George W. Bush and Barack Obama) regarding politically-appointed positions. Mallory Barg Bulman, vice president of research and evaluation at the Partnership, discusses the latest statistics.

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Government Matters (Full Show) – August 9, 2017

Inside the Pentagon chief editor Tony Bertuca and Inside Defense editor Marjorie Censer join Colby for this edition of the Pentagon Beat. They discuss Defense Secretary Jim Mattis’ trip to the West Coast, defense contractors’ recent sales reports, and Peraton CEO Stu Shea’s game plan. According to data from the Partnership for Public Service, President […]

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Agency in Motion: NASA

Watch Agency in Motion: NASA on Jan. 31 at 8:30 & 10:30 PM on WJLA 24/7 News. Sponsored by Deloitte.
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