Digitalization efforts at the Internal Revenue Service
Harrison Smith and Justin Abold-Labreche, Co-Directors of the Enterprise Digitalization and Case Management Office at the IRS, describe the new strategy at the IRS to move toward going paperless
Harrison Smith and Justin Abold-Labreche, Co-Directors of the Enterprise Digitalization and Case Management Office at the IRS, describe the new strategy at the IRS to move toward going paperless
Anil Cheriyan, Director of Technology Transformation Services at GSA, discusses top priorities of the GSA’s Centers of Excellence, including IT modernization
Mike Hettinger, President of the Hettinger Strategy Group, discusses resources going to federal agencies for IT modernization and remote work during the pandemic
Lee Becker, Solutions Principal at Medallia, discusses how government agencies can focus on customer experience to prepare for a second wave of the coronavirus
Gordon Bitko, Senior Vice President of Policy in the Public Sector at ITI, lays out recommendations for government about what it needs to do to rethink the way it works in this environment
Jason Gray, Chief Information Officer of the Department of Education, explains what enabled the department to earn an A+ grade on the latest FITARA scorecard
Francisco Salguero, chief information officer at the Federal Communications Commission, discusses the agency’s IT strategy and how their new headquarters will help improve their IT infrastructure.
