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Internal Revenue Service

Stimulus payment distribution could place burden on IRS during tax season

Danny Werfel, Managing Director and Partner at Boston Consulting Group, discusses the challenge the IRS could face of distributing COVID-19 stimulus payments while processing tax returns

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Audit finds Internal Revenue Service has reduced fraud and identity theft

Danny Werfel, Managing Director and Partner at Boston Consulting Group, discusses the new audit finding that the IRS has been successful in reducing fraud and identity theft

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The Internal Revenue Service and customer experience

Danny Werfel, Managing Director and partner at the Boston Consulting Group, details efforts at the IRS to improve customer experience, and promote the Free File program.

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IRS using bots to help with acquisitions

Mitch Winans, special assistant at the Internal Revenue Service, discusses robotic process automation within the IRS’s acquisition shop, and how it can greatly help employees.

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New procurement tools at the Internal Revenue Service

Shanna Webbers, chief procurement officer at the Internal Revenue Service discusses the Pilot IRS program, and how it allows for innovative acquisition at the agency.

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Impact of partial government shutdown on IRS operations

Danny Werfel, former acting IRS commissioner and managing director at the Boston Consulting Group details how the shutdown is affecting the Internal Revenue Service on the eve of tax season.

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Impact of chief risk officers on agency ERM efforts

Thomas Brandt, president of AFERM and chief risk officer at the Internal Revenue Service, and David Fisher, managing director of public sector risk consulting at Guidehouse, give takeaways from the […]

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