Robert Shea, National Managing Principal for Public Policy at Grant Thornton, discusses improvements in shared services and customer experience and comments on the Pandemic Response Accountability Committee and COVID-19 oversight
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Jim Taylor, managing director at Grant Thornton and former CFO at the Department of Labor, discusses the impact of continuing resolutions on government financial professionals, and what the year ahead could hold.
Robert Shea, principal at Grant Thornton Public Sector, discusses how agencies are considering next year’s spending, and how the FY20 budget process will shake out with just 10 days left in the fiscal year.
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Robert Shea, principal at Grant Thornton Public Sector, discusses OMB guidance on quantifying customer experience, and the benefits it could have.
Andy Feldman, director at Grant Thornton Public Sector, discusses how agencies can use data in problem-solving, and the strategies to do so.
