Surafeal Asgedom, chief modernization officer at the Department of Veterans Affairs, and Melissa Glynn, assistant secretary for enterprise integration at VA, discusses the office’s modernization strategies, and why there’s more to modernization than tech upgrades.
Lauren Thompson, director of the DoD/VA Interagency Program Office, discusses their efforts to build a health record that spans a service members entire life, and the importance of data to the program’s success.
David Case, Deputy Inspector General at the Department of Veterans Affairs, discusses progress made with fixing the Veterans Crisis Hotline, and how the department improved training and technology to support callers.
Larry Reinkemeyer, Assistant Inspector General for Audits & Evaluations at the Veterans Affairs IG Office, discusses ways the department could improve the rollout of the VistA scheduling enhancements
Paul Lawrence, Under Secretary for Benefits at the Department of Veterans Affairs, takes a deep dive into the improvements the VA is making to better serve veterans.
Gil Alterovitz, Director of Artificial Intelligence at the Department of Veterans Affairs, discusses where the new technology is heading next and how it will be used to help veterans.
Paul Shute, chief of operational innovation at the Department of Veterans Affairs, discusses VA’s new database for mental health benefits, and why it’s dropped benefit award times from six months to six minutes.
