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Centers of Excellence

Top modernization, customer & management priorities at the General Services Administration

GSA Administrator Emily Murphy provides an update on the Centers of Excellence IT modernization initiative, and discusses lessons learned from the Department of Agriculture’s implementation.

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Tech Matters with Scott Finke

Lessons learned from USDA’s Centers of Excellence model

Scott Finke, IT specialist for the Centers of Excellence at the Department of Agriculture, discusses moving to the next phase of the IT modernization program, and how it has impacted the department’s technology approach.

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Joanne Collins Smee

Exit interview with GSA Technology Transformation Service Director Joanne Collins Smee

Technology Transformation Service Director Joanne Collins Smee joins the program for an overview of her work at the General Services Administration, and what the future has in store for both GSA and herself.

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Next phase for GSA’s Centers of Excellence approaching

Katell Thielemann, research vice president at Gartner, discusses what Phase 2 of the Centers of Excellence will entail and what agencies will learn from USDA’s experience with the program.

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GSA to lead Center of Excellence for customer experience

Dorris Consulting International founder Martha Dorris discusses what the Center of Excellence for customer experience inside the General Services Administration could look like.

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Government Matters The Federal Beat

The Federal Beat

FCW editor-in-chief Troy Schneider, FedScoop managing editor Billy Mitchell, and Federal News Radio reporter Meredith Somers join Colby for this edition of the Federal Beat. They discuss a week in headlines for the General Services Administration, plus the Office of American Innovation’s pitch for Centers of Excellence across government.

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Government Matters The Federal Beat

The Federal Beat

FCW editor-in-chief Troy Schneider, FedScoop managing editor Billy Mitchell, and Federal News Radio reporter Meredith Somers join Colby for this edition of the Federal Beat. They discuss a week in headlines for the General Services Administration, plus the Office of American Innovation’s pitch for Centers of Excellence across government.

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Sponsored Content

GovDATAx 2021

Watch GovDATAx 2021 on Wednesday, September 29th at 1:00 PM on WJLA 24/7 News, Sponsored by Cerner and Ernst & Young (EY)
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September 2021
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