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Boston Consulting Group

Audit finds Internal Revenue Service has reduced fraud and identity theft

Danny Werfel, Managing Director and Partner at Boston Consulting Group, discusses the new audit finding that the IRS has been successful in reducing fraud and identity theft

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Staffing the IRS to process tax returns during the coronavirus

Danny Werfel, Managing Director and Partner at Boston Consulting Group, explains that the IRS is moving back up to full staffing and discusses how agencies can navigate bringing people back in a safe way

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Revamping digital training in government

Kelly O’Connor, Principal at Boston Consulting Group, discusses how government agencies can more effectively provide digital learning to employees to improve training in a telework environment

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Lessons from the oversight of past stimulus bills

Danny Werfel, Managing Director and Partner of Boston Consulting Group, discusses lessons learned from past stimulus bills and advancements in oversight capabilities

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Scaling back telework programs across government

Danny Werfel, Managing Director and Partner at Boston Consulting Group, explains the government’s trend of scaling back telework privileges and how diseases like the flu and the coronavirus have prompted the private sector to do the opposite.

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The Internal Revenue Service and customer experience

Danny Werfel, Managing Director and partner at the Boston Consulting Group, details efforts at the IRS to improve customer experience, and promote the Free File program.

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The best places to work in government in 2019

Max Stier, president & CEO of the Partnership for Public Service, and Danny Werfel, managing director at the Boston Consulting Group, explain the latest worker satisfaction rankings at government agencies, and how the list changed this year.

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    Worldwide on American Forces Network
Sponsored

CyberNation: CMMC

Watch on Monday, August 24 at 8:30 p.m. and 11:30 p.m. on WJLA 24/7 News
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