Danny Werfel, Managing Director and Partner at Boston Consulting Group, discusses the new audit finding that the IRS has been successful in reducing fraud and identity theft
Danny Werfel, Managing Director and Partner at Boston Consulting Group, explains that the IRS is moving back up to full staffing and discusses how agencies can navigate bringing people back in a safe way
Kelly O’Connor, Principal at Boston Consulting Group, discusses how government agencies can more effectively provide digital learning to employees to improve training in a telework environment
Danny Werfel, Managing Director and Partner of Boston Consulting Group, discusses lessons learned from past stimulus bills and advancements in oversight capabilities
Danny Werfel, Managing Director and Partner at Boston Consulting Group, explains the government’s trend of scaling back telework privileges and how diseases like the flu and the coronavirus have prompted the private sector to do the opposite.
Danny Werfel, Managing Director and partner at the Boston Consulting Group, details efforts at the IRS to improve customer experience, and promote the Free File program.
Max Stier, president & CEO of the Partnership for Public Service, and Danny Werfel, managing director at the Boston Consulting Group, explain the latest worker satisfaction rankings at government agencies, and how the list changed this year.
