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Angela Fultz Nordstrom

2019 Tech Leadership Series – I.T. Modernization

Watch on-demand now. On December 18th, the team at Performance.gov released a quarterly update for both Cross-Agency Priority (CAP) Goals. It’s the latest progress report on IT Modernization – a […]

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Government Matters with Angela Fultz Nordstrom

Steps to improve government customer experience

Some of the biggest priorities in government management right now are in the realm of customer experience. As agencies move from the old phone banks and mailrooms to digital solutions, […]

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August 2019
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