John Kamensky, senior fellow at the IBM Center for the Business of Government, discusses the importance of cross-agency priority goals and how future cabinet secretaries and agency heads can work on them in the next administration.
RJ Krawiec, strategy principal at Deloitte, discusses how changing terminology over citizen service could help agencies fulfill some President’s Management...
Elizabeth Angerman, executive director of Unified Shared Services Management at the General Services Administration, discusses how the agency is selecting...
Tim Gribben, Chief Financial Officer at the Small Business Administration discusses his work with Maria Roat on the Technology Business...