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Michelle Sparrow-Walker, director of the Systems and Integration Office at the Department of State, and Mark Busby, chief technology officer at the National Archives, discuss cloud migration, and how they’re looking to implement shared services for cloud at their agencies. The government’s “cloud-smart” ambitions are making agencies re-evaluate their implementation strategies. Michelle Sparrow-Walker, director of […]

Michelle Sparrow-Walker, director of the Systems and Integration Office at the Department of State, and Mark Busby, chief technology officer at the National Archives, discuss cloud migration, and how they’re looking to implement shared services for cloud at their agencies.


The government’s “cloud-smart” ambitions are making agencies re-evaluate their implementation strategies. Michelle Sparrow-Walker, director of the Systems and Integration Office at the Department of State, says that one of her top goals it to integrate the systems across the State Department’s enterprise   “I really think that from an enterprise perspective we have to start looking at, what is the best, most cost effective secure solution for the Department? [With] the business units out moving quickly on their own, we ended up with lots of duplicative capabilities,” Sparrow-Walker said. “What we recognized made sense was to consolidate some of those platforms into environments where some of our more mature service providers could then deliver those services for the department. It helps with our customers being able to focus just on innovating and not having to provide that enterprise platform so we leverage a customer who has that skill set and who’s interested in doing that.”   Mark Busby, Chief Technology Officer at the National Archives, says that with shared services, his office is able to build upon previous versions of their cloud setup, and continually improve performance. “I think that we are making good progress…  in terms of our new electronics records archive that will support the entire federal government is now live in the cloud, along with our national archives catalog. We are moving now to the point where as we build [our] first versions, we are to the second and third versions now of shared services and whatever the cloud vendor wants to offer us that improves our performance. You will look to see now just improved performance on our catalog over the next year or two.”

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