Generic selectors
Exact matches only
Search in title
Search in content
In this extended interview, Dr. John Cho, CEO & Executive Director of AMSUS, discusses customer experience in military healthcare, and the Military Health System’s reorganization.

The Military Health System is in the midst of a reorganization, bringing together all the service’s medical centers together under the Defense Health Agency. These efforts were one of the focuses of the AMSUS Annual Meeting in National Harbor. Dr. John Cho, CEO & Executive Director of AMSUS, told Government Matters that determining the next steps is vital.


“There’s a general consensus that for health care, certain parts of it, no matter what color uniform you are, you are delivering quality care. With that in mind, the question becomes one of ‘What are the next steps?’ Only recently did the Defense Health Agency assume control of these hospitals or military treatment facilities. Some would say that this is an ongoing dialogue and execution. I would say we are at the start of this,” Cho said.

Sponsored Content

The Future of Civil Service

Watch The Future of Civil Service on Dec. 8 at 8:30 and 10:30 PM on WJLA 24/7 News, sponsored by EY
December 2022
Where to Watch
  • Weeknights at 8 PM and 10:30 PM on WJLA 24/7
  • Sunday Mornings at 10:30 AM on 7News
  • AFN American Forces Network
    Worldwide on American Forces Network
Our Brands