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Nicholas West, acting director of the Office of Acquisition Policy, Integrity & Workforce at GSA and David Kimbro, director of the Procurement Review Division at GSA, discuss what they’re looking at for procurement oversight, and how they measure performance.

The General Services Administration is developing new ways to examine the procurement process. Nicholas West, acting director of the Office of Acquisition Policy, Integrity & Workforce at GSA, told Government Matters at the NCMA World Congress in Boston that the key to acquisition oversight lies in the right approach.

 

“It’s all about measuring the right things. GSA thinks essentially that acquisitions are very complicated subject matter. You can’t just measure one thing. So GSA takes a very balanced approach to looking at the health of an acquisition function. We know that we don’t just measure savings. Because it’s not all about just one thing, it’s not all about getting something on contract quickly,” West said.

 

David Kimbro, director of the Procurement Review Division at GSA says that the agency is examining ways to streamline the acquisition process.

 

“[We’re working on] our procurement acquisition lead time, basically the amount of time it is taking us to execute a procurement. We feel strongly that by placing emphasis in those areas, obtaining additional data points there while we are in our infancy. As the process starts to mature, we think that is one of the key indicators to customer service. Being able to deliver, deliver on time and deliver consistently.”

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