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The General Services Administration (GSA) has the mission of delivering value and savings in real estate, acquisition, technology and other mission support services across government. The person responsible for leading those efforts is Robin Carnahan, GSA administrator.

  • Carnahan said GSA is talking to people in private industry about the need for electric, zero-emission trucks and other vehicles for government agencies in support of the Biden administration’s clean energy goals.
  • She said GSA aims to reduce energy consumption through building retrofits and upgrades and use its power as one of the United States’ top energy buyers to meet President Biden’s goal of 100% clean energy used by the government by 2030.
  • GSA is also working on customer experience initiatives, said Carnahan, including improving public-facing government technology and expanding the use of She said, “if you can’t make the websites work, and the technology doesn’t work, it sinks your good policy.”
  • Carnahan said GSA encourages its partners to think about buying technology that can be updated in parts, “like a Lego set,” and to move at the speed of need in government. She said GSA has been working with Congress to figure out how to speed up acquisition.
  • She said GSA is looking at what is happening in the private sector as it reimagines the future of work and said the government can probably shrink its real estate footprint some. She said GSA will create coworking spaces and provide “office in a box” tools to agencies.
  • At six months into her role as administrator, Carnahan said she could not be prouder of the team and is very impressed with employees’ focus on mission as well as taxpayers.

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