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Jim Williams, former acting administrator at the General Services Administration and partner at Schambach & Williams Consulting, discusses shared services, GSA’s  Enterprise Infrastructure Solutions contract and why delaying the telecom […]

Jim Williams, former acting administrator at the General Services Administration and partner at Schambach & Williams Consulting, discusses shared services, GSA’s  Enterprise Infrastructure Solutions contract and why delaying the telecom rollout would be best for both agencies and industry


The General Services Administration has been looking to overhaul the communications infrastructure at agencies. The NS2020 Enterprise Infrastructure Solutions contract is designed to replace the current “Networx” agency telecom systems. According to FCW, GSA Deputy Assistant Commissioner Keith Nakasone told agency and industry representatives that the EIS contract may assist in fulfilling aspects of the President’s Management Agenda, most likely to give the contract a higher profile. Because the Networx contract ends in March 2020, some contractors say there isn’t enough time for agencies and industry to draw up transition plans. “Now, because of the delays in the award, and we still don’t have the business systems having their ATOs, there’s not enough time. I think GSA knows this, but they must extend the deadline,” said Jim Williams, former acting administrator at GSA and partner at Schambach & Williams Consulting. “If they truly want the agencies to modernize using EIS and not do it later on in a sole source mode, then give them the time to do it right. Let them digest what’s in the Presidents Management Agenda… deal with these enormously complex local service issues and give them at least another year.”

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