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Bipartisan Commission on Biodefense

Ambika Bumb, deputy executive director of the Bipartisan Commission on Biodefense, discusses the current landscape of biological threats, government pandemic preparedness efforts and her organization’s recommendations

 

Mission of Veterans Experience Office

Barbara Morton, deputy chief veterans experience officer at the Department of Veterans Affairs, discusses how her office has transformed customer experience for veterans since it was established in 2015

 

Improving federal customer experience and service

Martha Dorris, former deputy associate administrator for GSA’s Office of Citizen Services, discusses government agencies’ progress on implementing the president’s customer experience executive order and the most important factors for success

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October 2022
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    Worldwide on American Forces Network
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