Using artificial intelligence at the Department of Transportation
Ariel Gold, Senior Advisor at the Office of the Asst. Secretary for Transportation Policy at DOT, discusses how the department is working on AI issues, whether through technology or policy.
Customer experience strategy at TSA
Michelle Cartagena, director of customer service at the Transportation Security Administration, outlines the agency’s new approach to customer experience, and how the latest OMB Circular A-11 changed the conversation.
Using 3D printers to help veterans in need
Dr. Beth Ripley, Chair of the 3D Printing Advisory Committee at Veterans Health Administration, details how VA hospitals are using 3D Printing technology to improve veterans’ healthcare.