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Tim Camus, deputy inspector general for investigations at the Treasury Department, discusses the work his team did battling IRS impersonation scammers that earned them recognition as a finalist for the […]

Tim Camus, deputy inspector general for investigations at the Treasury Department, discusses the work his team did battling IRS impersonation scammers that earned them recognition as a finalist for the Service to America Medals in the Homeland Security & Law Enforcement Medal.   Cathleen Berrick, managing director of Defense Capabilities & Management at the Government Accountability Office, discusses her report, “Actions Needed to Address Five Key Mission Challenges.”   Martha Dorris, founder of Dorris Consulting International, discusses the customer experience legislation introduced by two members of the Senate Homeland Security and Governmental Affairs Committee that would make it easier to collect information on customer experience with the federal government.

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