Government Matters (Full Show) – January 7, 2018

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How the Navy can ‘Regain the High Ground at Sea’

Bryan Clark, senior fellow at the Center for Strategic & Budgetary Assessments, discusses how the Navy can improve carrier air wing composition for future conflicts.

Impact of partial government shutdown on IRS operations

Danny Werfel, former acting IRS commissioner and managing director at the Boston Consulting Group details how the shutdown is affecting the Internal Revenue Service on the eve of tax season.

Predictions for government customer experience efforts in the New Year

Martha Dorris, former head of the Office of Strategic Programs at the General Services Administration, details what the new year could bring for the federal government’s customer experience projects.