The Defense-Wide Working Capital Fund charges military organizations for various services, ranging from IT to acquisitions. According to a recent Government Accountability Office report, the fund needs to improve messaging on how they work. Elizabeth Field, director for Defense Capabilities and Management Issues at GAO, says that it’s important the services know who they’re dealing with.
“For the most part, the defense agencies that managed the fund have done a good job in things like measuring performance and clearly delineating roles and responsibilities. Where they have fallen short is in the transparency.” Field said. “We found that the military departments simply do not understand how rates for the goods and services that they get from the defense agencies are set. We looked at the materials that the agencies provide to explain how the rates are set and we also found that they are not clear.”