Glenn Fine, principal deputy inspector general performing the duties of the inspector general at the Department of Defense, discusses his agency’s FEVS results, and how they are keeping the momentum going.
Agencies are looking to learn from this year’s Federal Employee Viewpoint Survey results. The Department of Defense’s Office of the Inspector General has seen their employee satisfaction numbers rise year-over-year, and they’re trying to keep the momentum going. Glenn Fine, principal deputy inspector general performing the duties of the inspector general at the Department of Defense, says that the most important metric to look at is overall satisfaction. “Question 71 says ‘Considering everything, how satisfied are you with your organization?’ In the past, we were significantly below the government average. We were at 43% positive, which was 13 points below the government average,” Fine said. “In the last three years, we’ve improved 25 percentage points, and now we’re 8 points above the average. That took a lot of effort.” Fine said that the agency’s scores increased because the agency does a great job keeping employees engaged. “Max Stier, the head of the Partnership for Public Service, came and talked to us… He said ‘It’s not about having happy employees, it’s about having engaged employees who will provide their discretionary energy and skills to the critically important mission that you have.’ I think he’s absolutely right,” Fine told Government Matters. “We’ve challenged our employees, we’ve asked them to do more, they’re responding, and I think that’s a function of our engagement scores.”