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The 2020 Best Places to Work in the Federal Government says NASA, the Government Accountability Office and the Congressional Budget Office delivered the best workplace results. This year’s work included the challenges the COVID-19 pandemic caused.

  • Loren DeJonge Schulman, former chief of staff to the assistant secretary of defense for international security affairs and now vice president of research, analysis and evaluation at the Partnership for Public Service, said the data suggest federal leaders, particularly supervisors, were highly dedicated to their teams and missions during the challenging year of 2020.
  • Agencies that fell in the rankings faced a multitude of crises and challenges, said Schulman; for example, the United States Agency for International Development (USAID) was on the front lines of the global pandemic response.
  • Schulman said she recommends agency leaders communicate that they understand the challenges employees have encountered and are working hard to build an empowered, inclusive workforce.
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