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Management Matters

Customer Experience Officers at agencies

Published 11:30 PM, November 2, 2020
Danny Werfel, Managing Director and Partner at the Boston Consulting Group, discusses the pros and cons of adding a Customer Experience Officer position at federal agencies
Sponsored Content

Spotlight: Space Force / DoD

The Space Force Spotlight is coming to Government Matters later this month, sponsored by Chenega. Space Force leaders will outline their initiatives and the work they are doing with DoD partners and industry to meet…

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June 2021
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