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Management Matters
Customer Experience Officers at agencies
Published 11:30 PM, November 2, 2020
Danny Werfel, Managing Director and Partner at the Boston Consulting Group, discusses the pros and cons of adding a Customer Experience Officer position at federal agencies
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Technology Innovation: Digital Roadmaps
Watch on Wednesday, March 24th at 8:30 and 11:30 PM on WJLA 24/7 News
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Technology Innovation: Digital Roadmaps
Watch on Wednesday, March 24th at 8:30 and 11:30 PM on WJLA 24/7 News
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