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Merging the Office of Personnel Management and the General Services Administration would not fix problems at the agency, according to a panel Congress commissioned. The NAPA report lists 23 new recommendations for OPM.

  • Linda Springer, Former Director of the Office of Personnel Management, said the NAPA report made an important contribution by shifting the focus away from whether or not we need a central, independent personnel management agency to what that agency should look like and how it should fix its problems.
  • Springer said OPM must be anticipatory of the needs of the federal workforce and do a better job of coming up with innovative solutions in the agency and also reaching out to the broader human capital community to bring in solutions.
  • The Chief Human Capital Officers Council should be revitalized with regular meetings, not just top-down but collaborative between OPM and the council members to ensure major involvement of the deputy chief human capital officers as well as the chief human capital officers themselves, said Springer.
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