Workforce Matters

OMB releases new customer experience guidance to agencies

OMB releases new customer experience guidance to agencies

Martha Dorris, founder of Dorris Consulting International, breaks down new customer experience guidance from the Office of Management and Budget.
USAID Food for Peace leader recognized for worldwide impact

USAID Food for Peace leader recognized for worldwide impact

Matthew Nims, Sammies 2018 finalist and acting director of the Office of Food for Peace at USAID, discusses the management...
Upcoming deadline for federal pay raise and freeze

Upcoming deadline for federal pay raise and freeze

Federal News Radio Reporter Nicole Ogrysko discusses this week’s federal pay policy deadline, and key provisions of the president’s workforce...
The benefits of interagency conflicts

The benefits of interagency conflicts

John Kamensky, senior fellow at the IBM Center for the Business of Government, discusses the three types of interagency conflict,...
Private reinsurers assuming flood damage liability saves NFIP in claims

Private reinsurers assuming flood damage liability saves NFIP in claims

Andy Neal, Sammies 2018 finalist and branch chief for Actuarial and Catastrophic Modeling at FEMA, details how a “reinsurance program”...
The future of civil service reform

The future of civil service reform

Kristine Simmons, VP of Government Affairs at the Partnership for Public Service, discusses the civilian workforce changes in the 2019...
Impact of high profile departures at GSA

Impact of high profile departures at GSA

Jim Williams, former acting administrator of the General Services Administration and partner at Schambach & Williams Consulting, discusses the exodus...
NIH team develops preventative Zika vaccine

NIH team develops preventative Zika vaccine

Dr. Barney Graham, Sammies 2018 finalist and deputy director of the Vaccine Research Center at the National Institutes of Health,...
How to build a 21st century government for citizens

How to build a 21st century government for citizens

Alan Balutis, senior director and distinguished fellow at Cisco Systems, discusses his five-step plan to modernize the federal government, and...
The future of the government security clearance program

The future of the government security clearance program

Beth McGrath, managing director of Deloitte Consulting and David Berteau, president & CEO of the Professional Services Council, discuss the...
GAO: VA needs to confront employee misconduct & accountability

GAO: VA needs to confront employee misconduct & accountability

Kathy Larin, director of the Forensic Audits & Investigative Service at the Government Accountability Office, discusses a new report outlining...
Data-sharing enhancement to increase transportation safety & efficiency

Data-sharing enhancement to increase transportation safety & efficiency

Ariel Gold, data program manager for the Intelligent Transportation Systems Joint Program Office at the Department of Transportation, discusses her...
NIH doctor helps thousands by identifying rare diseases & treatments

NIH doctor helps thousands by identifying rare diseases & treatments

Dr. Daniel Kastner, Sammies 2018 finalist and scientific director of the Division of Intramural Research at the National Institutes of...
Changing landscape in federal agency hiring processes

Changing landscape in federal agency hiring processes

Jeffrey Neal, senior vice president of ICF, discusses “fragmentation” in the civil service, and why individualized hiring processes might not...
Assessing enterprise risks within Thrift Savings Plan accounts

Assessing enterprise risks within Thrift Savings Plan accounts

Kim Weaver, director of External Affairs at the Federal Retirement Thrift Investment Board, discusses TSP’s research into enterprise risks and...
The future of the federal oversight, financial management workforce

The future of the federal oversight, financial management workforce

U.S. Comptroller General Gene Dodaro and Ann Ebberts, CEO of the Association of Government Accountants, discuss what is needed right...
OPM starts preparation for agency-wide reorganization

OPM starts preparation for agency-wide reorganization

Terry Gerton, president & CEO of the National Academy of Public Administration, and Bill Valdez, president of the Senior Executives...
Senate, House disagree on pay raise for federal employees

Senate, House disagree on pay raise for federal employees

Jessica Klement, vice president for Advocacy at the National Active and Retired Federal Employees Association, discusses the congressional debate over...
Next steps for implementation of agency reorganization

Next steps for implementation of agency reorganization

Robert Shea, principal at Grant Thornton Public Sector, discusses what needs to happen before the White House’s reorganization proposal can...
Naval engineer recognized for developing anti-counterfeit technology

Naval engineer recognized for developing anti-counterfeit technology

Alison Smith, 2018 Sammies finalist and Chief Engineer at the Naval Surface Warfare Center, discusses her work developing a way...
Recruiting & retaining tech talent in government

Recruiting & retaining tech talent in government

Kris Tremaine, senior vice president of ICF, details ways to bring a tech-savvy workforce into the federal government, and why...
OPM’s efforts to reward & incentivize high performers in government

OPM’s efforts to reward & incentivize high performers in government

In this special two-part interview, Office of Personnel Management Deputy Director Michael Rigas discusses the implementation of the president’s recent...
FBI special agent recognized for record takedown of MS-13 gang

FBI special agent recognized for record takedown of MS-13 gang

Jeffrey Wood, Supervisory Special Agent at the FBI and 2018 Sammies finalist, discusses his role in the international undercover operation...
Sammies award finalist reduces flood risks in Grand Forks area

Sammies award finalist reduces flood risks in Grand Forks area

Judith DesHarnais, Chief of Programs & Project Management at the U.S. Army Corps of Engineers, St. Paul District, details her...