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Management Matters

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Government Matters with RJ Krawiec

Flipping the script on government customer experience

RJ Krawiec, strategy principal at Deloitte, discusses how changing terminology over citizen service could help agencies fulfill some President’s Management Agenda goals.

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Tech Matters with Beth Angerman

GSA issues pre-solicitation notice for payroll modernization

Elizabeth Angerman, executive director of Unified Shared Services Management at the General Services Administration, discusses how the agency is selecting “viable competitors” for payroll modernization and USSM’s President’s Management Agenda […]

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Government Matters with Tim Gribben

Financial priorities at the Small Business Administration

Tim Gribben, Chief Financial Officer at the Small Business Administration discusses his work with Maria Roat on the Technology Business Management pilot and the top priorities for allocating money at […]

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Government Matters with Danny Werfel

Government efforts to curb & reduce improper payments

Danny Werfel, former Office of Management and Budget controller and partner at Boston Consulting Group, discusses how agencies are dealing with improper payments and determining the biggest payment errors in […]

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Government Matters with Emily Murphy

GSA Administrator lays out vision for agency

In her first television interview, General Services Administration head Emily Murphy discusses her top priorities, meeting PMA goals and the importance of ‘ethical leadership.’

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Tech Matters Shannon Sartin

HHS Digital Services team launches Quality Payment Program

Shannon Sartin, executive director of Digital Service at HHS, discusses how rewarding Medicare providers for providing information on their successes helps patients get the care they need, and allows HHS […]

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Government Matters with Jessica Lucas-Judy

Reducing duplication, overlap & fragmentation at agencies

Jessica Lucas-Judy, director of Strategic Issues at GAO, discusses the latest Duplication & Cost Savings report, and 68 new ways the federal government could save money by eliminating redundancies.

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Government Matters: Inside Redstone Part 2

Watch Part 2 of Inside Redstone on Wednesday, May 22 at 8pm and 11pm on WJLA 24/7 News.
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