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Day: September 1, 2022

How one office has transformed veteran experience

The Department of Veterans Affairs (VA) oversees the care of over 9 million vets. Within the agency, the Veterans Experience Office (VEO) works to make sure the experience of accessing benefits is easy and seamless. The VEO was established in 2015 after the VA medical center wait time crisis, when the department recognized it did […]

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Government Matters – Pandemic preparedness, Customer experience – September 1, 2022

Bipartisan Commission on Biodefense; mission of Veterans Experience Office; improving federal customer experience and service

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Sponsored Content

The Future of Civil Service

Watch The Future of Civil Service on Dec. 8 at 8:30 and 10:30 PM on WJLA 24/7 News, sponsored by EY
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September 2022
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Where to Watch
  • Weeknights at 8 PM and 10:30 PM on WJLA 24/7
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    Worldwide on American Forces Network
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