Government Matters (Full Show) – January 11, 2022
Investing in 6G technology development; challenges at DHS Office of Intelligence and Analysis; customer experience trends for federal services
Investing in 6G technology development; challenges at DHS Office of Intelligence and Analysis; customer experience trends for federal services
Maintaining American tech leadership will require planning. That includes having a national strategy for the development of 6G technology even though it is still years away. Martijn Rasser, senior fellow and director of the Technology and National Security Program at the Center for a New American Security, said 6G research and development are already happening, […]
The Office of Intelligence and Analysis at the Department of Homeland Security (DHS) is tasked with collecting threat data and sharing it with state and local partners, but the Jan. 6 attack on the Capitol last year showed what many critics say was a failure by that office to warn of the attack and the […]
The White House’s executive order on customer experience asks agencies to provide excellent, equitable and secure federal services to the American taxpayer. A new report by Forrester Research shows that the results of federal customer experience in 2021 have been mixed. Rick Parrish, vice president and principal analyst at Forrester Research, said the report, which […]
