Studying the data around shared services

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In October of 2015, the Office of Management and Budget chartered a new organization dubbed USSM — Unified Shared Services Management. It’s stated goal: Transform the way government does business internally in order to improve the way government serves the American public externally.

Elizabeth Angerman, executive director of USSM, was recently nominated for a Service to America Medal. She discussed the program’s progress under a new administration and amid an effort to reorganize the government.