Government Matters (Full Show) – June 5, 2017

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The General Services Administration’s Justin Herman discussed the agency’s pilot project to make public service information available on personal assistants like Amazon’s Alexa, or the Google Home. Francis sat down with him at ACT-IAC’s Management of Change Conference in Cambridge, Md.

 

Kymm McCabe, technology principal at Deloitte, discussed the Federal Agency Customer Experience Act introduced by Senator James Lankford, and Senator Claire McCaskill, which aims to make it easier for agencies to gather feedback about their services to citizens.

 

Kevin Kelly, CEO at LGS Innovations and Wayne Lewandowski, area vice president of Federal at Thales e-Security, discuss the impact of President Trump’s cybersecurity executive order on agencies.