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Prioritizing customer experience during the coronavirus

Kathy Conrad, Director of Digital Government for Accenture Federal Services, explains how the government is using digital platforms to continue to meet customer needs during the pandemic

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Equitable solutions for reopening government offices

Terry Gerton, President & CEO of NAPA, explains how the pandemic has affected demographic groups differently and why it is important to reopen equitably

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Measuring the quality of government managers

John Kamensky, Senior Fellow at the IBM Center for the Business of Government, details six building blocks for improving management in government agencies

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The CARES Act and reimbursements for contractors

Stan Soloway, President and CEO of Celero Strategies, LLC, explains the potential issue of inconsistencies and different interpretations of the CARES Act

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Emphasizing stewardship in government

Robert McDonald, Former Secretary of the Department of Veterans Affairs, goes over principles for developing sustainable leadership in the federal government

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NTEU offers guidance for agency re-openings

Tony Reardon, President of the National Treasury Employees Union, expresses concerns with employees returning to the office too soon and measures that should be taken beforehand

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Updates for federal retirees returning to work

Jessica Klement, Staff Vice President of Policy and Programs at NARFE, provides updates on federal retirees going back to work to help with the coronavirus response and what they should consider

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Agency in Motion: DHS

Watch on Tuesday, June 2nd at 8:30 p.m. and 11:30 p.m. on WJLA 24/7 News
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